Don't recognise an email or text message?

Please forward the unrecognised message to sso-service-securitygovuk-support@digital.cabinet-office.gov.uk.

How do I change my password?

You do not need a password to sign in to sso.service.security.gov.uk. You will either use your organisation's Google or Microsoft account, or each time you sign in you will receive a code via your email, this saves you from having to remember another password and means your account is linked to your email.

Can I setup MFA (Multi-Factor Authentication)?

Yes. At this time, only receiving an additional text message is supported, you can configure a text message number in your profile.

How is my privacy protected?

We only capture, store and process data that's required to run this service. You can find the privacy notice here.

Are there any terms or conditions for using the service?

The Terms of Service are available here.

More support

You can email sso-service-securitygovuk-support@digital.cabinet-office.gov.uk for support.